ITIL® 4 Foundation

The ITIL® 4 Foundation course is designed to provide IT leaders, practitioners, support staff and staff interfacing with the organization's digital and information systems functions. ITIL® 4 provides new guidance for organizations and the ability to establish flexible, coordinated, and integrated systems to ensure effective governance and management of IT enabled services. 

The ITIL® 4 course is designed to provide learners with a practical understanding of the key concepts, common language, principles, and practices that enable successful management of modern IT-enabled services. 

ITIL® for professionals at the start of their ITIL® 4 journey or people looking to update their existing IT Service Management knowledge and certifications. 

There are no prerequisites for this course, but a base level understanding of technology and organizational systems is recommended. 

The ITIL® 4 Foundation Exam Preparation content is designed to assist learners with tools to provide a deeper understanding of the materials and an expanded educational approach to improve individual capabilities and knowledge. 

Amela Consulting is committed to learners achieving the credentials and certifications they need to perform their jobs well! 

1.  ITIL® 4 Overview 
2.  The Guiding Principles 
3.  The Four Dimensions of Service 
4.  The ITIL Service Value System (SVS) 
5.  SVS Activities and their Interconnection 
6.  15 ITIL Practices 
7.  7 Key ITIL Practice Details 
8.  ITIL® 4 Foundation Exam Prep 
9. Exam Voucher

https://forms.office.com/r/NdJk0MCn1d

The ITIL® 4 Foundation training course, exam voucher, and certification exam are offered together as a bundled package.  

$1,985 per person (Instructor-Led)

$1,185 per person (eLearning)